Product Quality and Warranty

Quality is a process that is built over time…

Since its establishment, IL Tartufo di Domenico Penna® has wanted to give its product quality and transparency, certifying itself with strict HACCP (HAZARD Analysis and Critical Control Points) control systems and UNI EN ISO 9001:2008 quality management system. The entire production and logistics chain is constantly monitored within the company.

Thanks to the meticulous and painstaking work of the staff, every single product entering and leaving the factory is in fact checked, with traceability of supplier, lot and expiry date, thanks to which it is possible not only to determine the composition of the product, but also to trace (in the event of organoleptic properties being affected) the lot and quantity of the raw materials used and that of the finished product.

This system therefore guarantees total transparency and security to the ice cream the company offers its customers.

monitoring the company’s supply chain, from production to sale.

For the preservation process, the company not only has special refrigeration chambers, but also a special machine that insulates the product from probable external agents during packaging (at a controlled temperature).

The stowage phase is also constantly monitored (as per HACCP procedure) using temperature detectors and laser detectors.

Finally, the shipping phase is also monitored by laser detectors and checks of the means of transport, filling in a special table, certifying the regularity of the compartment when the goods are loaded.